Global Outage Disrupts OpenAI Services as ChatGPT and API Go Down

TLDR;

OpenAI’s ChatGPT, API, and Sora were hit by a global outage on June 10, leaving users unable to access key services. Error messages and delays were widely reported, with DownDetector recording a surge in complaints. OpenAI has not provided detailed reasons but confirmed ongoing investigations into the disruptions. The incident mirrors previous outages, raising concerns over the reliability of AI infrastructure.

A major service disruption on June 10 brought OpenAI’s flagship tools, including ChatGPT, Sora, and its API platform, to a standstill. For hours, users across the globe experienced severe slowdowns, error messages, and total inaccessibility.

While the company acknowledged the issue publicly, it offered limited details about the cause, stating only that some users were seeing increased errors and delays.

The timing of the outage coincided with peak usage hours in many regions, compounding frustrations among professionals, developers, and casual users alike. Although OpenAI’s Playground, a platform used mostly by developers to experiment with AI models, remained accessible, the core services were essentially offline.

DownDetector Reveals Extent of Outage Impact

Reports compiled by DownDetector painted a clear picture of widespread disruption. Over ninety percent of the complaints submitted were related to ChatGPT, underscoring just how heavily the outage impacted the general public.

Data: DownDetector.

Many users turned to social media in search of answers, only to find that OpenAI’s official X (formerly Twitter) account had not posted any updates regarding the problem. The company’s most recent message focused instead on an upcoming voice communication feature, providing no clarity or reassurance about the ongoing issues.

Haven’t tried the updated Advanced Voice that was recently launched to all paid users in ChatGPT? Then take a listen below.

Prompt: Wish me an awkward happy birthday. pic.twitter.com/gPoHHR10FP

— OpenAI (@OpenAI) June 9, 2025

OpenAI’s silence left many guessing whether the outage was due to technical faults, cyberattacks, or infrastructural overloads. With no confirmation, speculation flourished as the hours passed.

Recurring Outages Raise Reliability Concerns

This is not the first time OpenAI has suffered a major disruption. A similar episode occurred less than a month ago, on May 19, and again in December 2024. On December 26, services remained down for more than four hours before full recovery was confirmed. Back then, OpenAI attributed the issue to one of its providers but insisted that certain services relying on its API, like Apple Intelligence and Perplexity, were unaffected.

Despite the reassurances, the recurrence of these outages has sparked debate over the stability of AI-driven platforms, especially as they become more deeply integrated into daily workflows and commercial applications. Developers who depend on uninterrupted access to the API have voiced concern over potential revenue losses and operational delays.

Wider Implications for AI Ecosystem and Trust

These recurring failures are gradually chipping away at user confidence in OpenAI’s infrastructure. In a sector where precision, speed, and uptime are critical, repeated outages serve as a stark reminder of the fragility underlying even the most advanced technologies.

The growing dependence on AI for communication, data analysis, and content generation means outages like these have ripple effects. Meanwhile with no official explanation or timeline for restoration from the OpenAI team, frustration continues to mount.

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