DPD temporary workers may have missed out on sick pay and pensions, internal documents show

Missing payments suggest employment laws may have been breached by recruitment agencies used by courier company

Low-paid temporary workers at one of the UK’s top courier businesses have missed out on entitlements to sick pay and pension contributions, internal documents suggest.

The payments – typically included in the “charge rate” that large brands pay recruitment companies to supply them with temporary workers – are missing from internal spreadsheets calculating the cost of employing thousands of transient staff working at DPD.